SHIPPING, RETURN & CHANGE

FREIGHT

WORLDWIDE DELIVERY 1-3 days with DHL EXPRESS

Free shipping for all orders above €150 / $150 / 1000 DK ( 1-3 days delivery time)

For orders below €150 / $150 / 1000 DK the shipping cost will be €20 / $20 / DK 150

TAX & VAT
Taxes and duties are included the price. 

RETURN
Contact us at post@kokonorway.no to make a return order. Inform us about the order number and what you want to return, we organize the return with tracking. The return label will be sent by email. Return cost will be €20 / $20 / 150 DK for up to 3 products. If there are larger returns with more than 3 items, the return cost will be higher. It will be €5 / $5 / 40 DK extra per product over 3 products. We refund the goods as soon as we receive them.  It will take 1-2 workingday to make a returnlabel. 

EXCHANGE
Free exchange if you place a new order over €150 / $150 / 1000DK. Place the order before you make the return.  There will be a new invoice for your new order and the return will be refunded when we receive the return. Return cost of new  order / exchange below €150 / $150 / 1000 will be €20 / $20/150DK.