PRIVACY & COOKIES
KO&KO AS (kokonorway and all our websites) has great respect for your privacy. We collect customer information to improve your shopping experience. We will store and use customer information in a responsible manner. The information will not be given to third parties.
The privacy statement describes WHAT we collect about you, WHY we collect it, and HOW we use it. Our policy also describes the choices you can make about how we collect and use the information.
Should our practice regarding the collection of information change in the future, you will be notified of this.
WHAT DO WE COLLECT?
We collect information (such as name, e-mail address, postal address and telephone number) that you provide when registering orders, store information with us or participate in campaigns or surveys. In addition, we have an overview of product interests and your online purchases.
HOW DO WE USE THE INFORMATION?
When you register an order in the online store www.kokonorway.com, we use the information to process your order. We will send you an email to confirm your order. In addition, we may need to contact you by phone, email if we have other questions regarding your order.
We will send newsletters with information and offers to those of our customers who choose to subscribe to our newsletter. If at any time you no longer wish to receive newsletters from us, you can easily unsubscribe from our newsletter by following the link at the bottom of the last email you received.
It is important for us to be able to use information about our customers' purchases and product interests in order to be able to improve our website in relation to design, functionality and your overall shopping experience.
ACCESS TO INFORMATION AND HOW TO CHANGE / DELETE MY INFORMATION
You can see the information online by logging in to "My page". Here you get the opportunity to make changes that apply to your registered information.
If you no longer wish to receive our newsletter, you can unsubscribe from "My page" or use the link in the newsletter.
Please note that when you register an order, we will send you an email to confirm your order. We may also need to contact you by phone, mail or email if we have other questions regarding your order.
CREDIT CARD SECURITY
We offer payment via KLARNA and therefore refer to KLARNA's Privacy Statement, which you can read on KLARNA's website klarna.com
By using this website, you agree that we can set cookies in your browser.
"Cookies" are a standard technology that most websites use today. A cookie is a small text file that is placed in your browser's internal memory, and it allows us to keep track of what you put in your shopping cart, which items are presented, whether you are logged in or not, and gives us statistics that we use to make our websites better for our users. Most modern browsers (Google Chrome, Firefox, Internet Explorer, Safari, Opera, etc.) are set to accept cookies automatically, but you can choose to change the settings so that cookies are not accepted. We point out that it will lead to very many websites not working optimally if you do not accept cookies.
Like most other websites, we collect information automatically and store it in log files on our servers. This is information such as IP addresses, the type of browser used on our pages, operating systems, date and time of visit, as well as some data on navigation. We use the information we collect to analyze trends, so that we can make our website better for you who visit us online. The information is only intended to be processed internally by us. We never store information that can identify you personally.
These providers set cookies on our behalf in addition to those we set directly:
klarna.com (Check-out and recognition of customer information)
crall.io (Recommend product, reminder of item in stock again)
doubleclick.net (Google uses info to tailor advertising on other website)
facebook.com (Tailor advertising from other relevant partners on facebook)
gstatic.com (Google uses this to sign in to Chrome)
bing.com (Microsoft uses info to tailor advertising on the Bing search engine)
criteo.com (Uses customer info to tailor online advertising)
Types of Cookies:
When you visit our website, four different types of cookies may be placed on your device. The four types are: First-party cookies, Third-party cookies, Session and Persistent cookies. First-party cookies are cookies that are placed on your device (PC, tablet, mobile, etc.) directly by us. Such cookies may include other cookies, such as session and persistent cookies (explained in more detail below).
First party cookies:
We use to track movements on your computer or other device through our website, for example for marketing and analytical purposes.
Third-party cookies are cookies that are placed on your device by our commercial partners. These can also include other cookies, such as session and persistent cookies (explained in more detail below). Our commercial partners use third-party cookies for various targeted purposes, for example to enable the advertising that they believe suits you best, to be selected and sent to your computer or other device, based on previous activities on your device on the Internet.
The period between the time you open your browser and the time you close your browser is called a browser session. Session cookies are cookies that are placed on your device during such a browser session, but which expire and are normally deleted at the end of a browser session. We and our commercial partners use session cookies for various purposes, including to track the use of our site during a simple browser session and to help you use a site more efficiently. For example, session cookies are used to remind us that your device is logged in to our website.
Persistent cookies are cookies that are placed on your device during a browser session, but which remain on your computer or other device after the end of the browser session. Persistent cookies allow our website to recognize your device when it is used to access our website again after a browser session has expired and a new browser session has begun, primarily to help you quickly log in to our website again. Persistent cookies are also used, both by us and by our commercial partners, for analytical purposes. Persistent cookies remain effective for defined periods of time. Typically, persistent cookies, placed on your computer or other device when visiting our website, will remain effective from 1 day to 5 years.
Deletion of cookies
Cookies that you have previously accepted can be deleted later. If you use a PC with a newer browser, you can delete cookies using the keyboard shortcuts: CTRL + SHIFT + Delete.
If the keyboard shortcuts do not work, or if you are using MAC, find out which browser you are using and click on the relevant link:
PS!: If you use other browsers, you must delete cookies in all.